Cookie Policy

What Are Cookies

This Cookie Policy explains how ClinicFlow (ClinicFlow Scheduling Limited) uses cookies and similar tracking technologies on our website. Cookies are small text files that are stored on your device when you visit our website. They help us recognize you, remember your preferences, and improve your browsing experience. We use cookies to enhance functionality, understand how visitors interact with our services, and provide personalized features tailored to your needs. These files contain information about your browsing activity and preferences, allowing us to deliver a more seamless and efficient experience every time you visit our site.

Types of Cookies We Use

Essential Cookies: These cookies are necessary for our website to function properly. They enable core features such as user authentication, appointment booking, and session management. Without these cookies, certain functions like scheduling an appointment or logging into your account would not work.

Performance Cookies: We use these cookies to analyze how visitors use our website. They collect information about page visits, click patterns, and navigation behavior. This data helps us identify areas for improvement and optimize our services for better performance and usability.

Preference Cookies: These cookies remember your settings and preferences, such as your language selection, timezone, and display preferences. They allow us to personalize your experience and ensure the website displays information relevant to your location and preferences.

Marketing Cookies: We may use cookies to track your interaction with marketing content and deliver relevant information about our services. These cookies help us understand which features interest you most and improve our communications.

Why We Use Them

We use cookies to deliver a secure, efficient, and personalized experience. Essential cookies ensure our appointment booking system functions reliably, protecting your personal health information and scheduling data. Performance cookies help us understand usage patterns, allowing us to optimize our platform for better speed and reliability.

Preference cookies enhance your convenience by remembering your settings and choices, reducing the need to reconfigure options on each visit. Marketing cookies enable us to provide relevant updates about our services and improvements based on your interests. Together, these cookies support our mission to streamline healthcare scheduling while maintaining the highest standards of functionality and user experience.

Managing Cookies

You have full control over cookies through your browser settings. Most modern browsers allow you to view, delete, and block cookies. Here's how to manage cookies in popular browsers:

Google Chrome: Click the menu icon (three vertical dots) in the top-right corner. Select Settings, then Privacy and Security. Click Cookies and other site data. You can choose to allow all cookies, block third-party cookies, or block all cookies. You can also delete existing cookies by selecting "Clear browsing data."

Mozilla Firefox: Open the menu (three horizontal lines) in the top-right corner. Go to Settings, then Privacy & Security. Under Cookies and Site Data, choose your preferred setting: Allow all, reject all, or custom settings. You can also clear cookies by clicking "Clear Data."

Apple Safari: Click Safari in the menu bar and select Preferences. Go to the Privacy tab. Under Cookies and website data, select your preferred option: Always block, allow from websites I visit, or always allow. You can manage individual sites and clear cookies as needed.

Important Note: Disabling certain cookies may affect the functionality of our appointment booking system and reduce the quality of your experience. Essential cookies cannot be disabled without losing access to core features like account login and appointment scheduling. We recommend keeping essential cookies enabled while managing other types according to your preferences.

Company Information

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our practices. Please check back regularly for any updates. If you have questions about how we use cookies or would like to exercise your rights regarding cookie data, please contact us using the information provided above.